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NSE Aadhar Exam Questions and Answers: SET- XIII : Guidelines for the Enrolment Staff to Improve Customer Satisfaction and Avoid Fraud | UIDAI Exam questions and answers PD

  NSE Aadhar Exam Questions and Answers: SET- XIII : Guidelines for the Enrolment Staff to Improve Customer Satisfaction and Avoid Fraud | UIDAI Exam questions and answers PDF


UIDAI Exam questions and answers PDF



416. The correct punishments for the given offences are:

  • i. Imprisonment for a term which may extend to 3 years
  • ii. Shall be liable to a fine which shall not be less than Rs. 1,00,000

So, the correct answer is i. and ii.

417. The offences that result in imprisonment for a term which may extend to three years and a fine of not less than ten lakh rupees are:

  • ii. A person or company damages or causes to be damaged the data in the Central Identities Data Repository
  • iii. A person or company introduces or causes to be introduced any virus or other computer contaminant in the Central Identities Data Repository

So, the correct answer is ii. and iii.

418. The offences that result in imprisonment for a term which may extend to three years or with a fine are:

  • i. A person or company destroys, deletes or alters any information stored in any removable storage media or in the Central Identities Data Repository
  • ii. A person or company steals, conceals, destroys or alters or causes any person to steal, conceal, destroy or alter any computer source code used by the Authority with an intention to cause damage

So, the correct answer is i., ii. and iii.

419. The offences that result in imprisonment for a term which may extend to three years or with a fine are:

  • ii. A person or company steals, conceals, destroys or alters or causes any person to steal, conceal, destroy or alter any computer source code used by the Authority with an intention to cause damage
  • iii. A person or company impersonates or attempts to impersonate another person, whether dead or alive, real or imaginary, by providing any false demographic information

So, the correct answer is i., ii. and iii.

420. The offences that result in imprisonment for a term which may extend to three years and a fine of not less than ten lakh rupees are:

  • ii. A person or company introduces or causes to be introduced any virus or other computer contaminant in the Central Identities Data Repository
  • iii. A person or company denies or causes a denial of access to any person who is authorised to access the Central Identities Data Repository

So, the correct answer is ii. and iii.

421. The statement about mentioning the Operator's/Supervisor's name and contact number in the escalation matrix is:

  • TRUE

422. The statement about not mentioning the Registrar name and Grievance Cell contact number in the escalation matrix is:

  • FALSE

423. The statement about mentioning the Enrolment Agency name and code number in the escalation matrix is:

  • TRUE

424. The details that should go into the escalation matrix are:

  • II. EA Name and Code
  • IV. UIDAI Officer Name and Contact Number

So, the correct answer is i. and ii.

425. The details that should go into the escalation matrix are:

  • II. EA Name and Code
  • IV. Registrar (Nodal Officer) Name and Contact Number

So, the correct answer is i. and iv.

426. The details that should go into the escalation matrix are:

  • II. Operator Name and Contact Number
  • IV. Registrar (Nodal Officer) Name and Contact Number

So, the correct answer is i., ii. and iv.

427. The details that should go into the escalation matrix are:

  • I. Centre Address
  • II. Operator Name and Contact Number
  • III. Contact Number of Grievance Cell
  • IV. Registrar (Nodal Officer) Name and Contact Number

So, the correct answer is i., ii., iii. and iv.

428. The correct statements are:

  • i) Operator should treat everyone equally even if there are senior citizens and differently-abled residents
  • iv) Operator has to capture an exception photograph, clearly depicting the exception.

So, the correct answer is i and iv.

429. The correct statements are:

  • i) In case Biometric Device is unable to detect biometrics of senior citizens, operator should try the force capture option
  • ii) In case of senior citizens, the operator should give them priority treatment

So, the correct answer is i and ii.

430. The purpose of the Aadhaar retrieval process is:

  • All the given options

431. The number of days it takes to generate Aadhaar is:

  • 30 days from the day after verification of details is completed

432. The statement about the delivery of Aadhaar taking up to 90 days is:

  • TRUE

433. The mode of delivery of Aadhaar is:

  • Both 2 and 3

434. The number a resident can call to know the status of Aadhaar is:

  • 1947

435. The process of requesting Aadhaar status through SMS when the Enrolment ID is available is:

  • SMS 'UID STATUS < 14 DIGIT EID >' and send to 51969

436. The statement that a resident can SMS to 51969 to know the status of his Aadhaar is:

  • TRUE

437. The number of days it takes to process the details and send Aadhaar is:

  • upto 90 days

438. In Radha's situation where she is in a hurry to link her Aadhaar, you should:

  • Use the UID retrieval process to get the status of her Aadhaar

439. If a resident lost his Aadhaar card but knows his Aadhaar number, he should:

  • Visit the UIDAI website, download e-Aadhaar

440. The website a resident needs to visit to retrieve his Aadhaar when both EID and UID numbers are lost is:

  • https://resident.uidai.net.in/finduid-eid

441. The information required to download Aadhaar from the eaadhaar.uidai.gov.in as PDF format is:

  • All the given options

442. The number a resident can call for any issue related to Aadhaar is:

  • 1947

443. The websites Keerthana can visit to know the status of her Aadhaar are:

  • Both 1 and 2

444. The correct order of steps to get e-Aadhaar when the EID is available is:

  • I, II, III and IV

445. The correct order of steps to get e-Aadhaar when the UID is available is:

  • I, II, III and IV

446. The requirements for an Aadhaar number holder to get Aadhaar on his or her registered mobile by visiting the website are:

  • Only II and III

447. The reason an operator needs to know the UID/EID retrieval process is:

  • To generate Aadhaar number in case the resident has lost the Aadhaar

448. The statement that retrieval may be required when the letter does not reach the destination even after 90 days is:

  • TRUE

449. The statement that retrieval may be required when the Aadhaar number holder may have lost his or her Enrolment ID or Unique ID is:

  • TRUE

450. The statement that an Aadhaar number holder can also get e-Aadhaar printed from a Permanent Enrolment Center is:

  • TRUE

 

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